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Cisco Qianyan’s network monitoring unit on Tuesday launched new artificial intelligence-driven capabilities it says will make it faster to predict and diagnose network outages and outages.
The company said its new artificial intelligence technology, called Digital Experience Assurance (DXA), will enable Cisco Networking customers to automatically resolve network quality issues.
This is in contrast to the current situation with ThousandEyes software, where customers mostly only monitor their IT infrastructure for network issues.
“The Google Maps of the Internet”
Cisco Thousand Eyes calls itself the “Google Maps” of the Internet. That’s because it has a broad, end-to-end view of every user and any application on any network.
The company, founded 15 years ago, said it has invested heavily in artificial intelligence over the past few years.
But now, ThousandEyes is making major AI-focused changes to its platform aimed at making its customer base more aware of network quality and resiliency.
Joe Vaccaro, vice president and general manager at ThousandEyes, said DXA is not only able to solve problems before they start affecting my users, but it is able to leverage a wide range of data to really start to predict and provide intelligence about what may be happening in the infrastructure. , proactively address it before it starts to significantly degrade the overall digital experience.
“Digital Experience Assurance helps build an evolutionary journey beyond metrics, beyond surveillance, toward a platform that delivers services on a closed-loop system,” Vaccaro said in an exclusive interview with CNBC.
Among other capabilities, DXA has the ability to enable businesses to correlate, analyze, diagnose, predict, optimize and remediate with little or no human intervention.
Cisco ThousandEyes says its platform is powered by more than 650 billion daily measurements collected from around the world. The company works to provide enterprises with visibility into their on-premises environments, both on-premises and in the cloud.
The product builds on Cisco ThousandEyes’ event detection technology, which the company says has reduced the time needed to detect outage events to minutes and reduced staffing, rather than hours and multiple engineers.
AI generated network status report
Vaccaro also revealed a new product being developed by Cisco Thousand Eyes. Once completed, users will be able to generate artificial intelligence creation scripts that display global ISP (Internet Service Provider), public cloud and edge service networks or applications. The status of the connection to a network.
This is similar to the network monitoring service currently provided by Qianyan, but artificial intelligence does the work automatically instead of humans.
“This technology is under development and should see the light of day in the near future,” Vaccaro told CNBC.
The product will integrate large-scale language models that are considered the cornerstone of generative artificial intelligence systems such as ChatGPT and Google Gemini.
With 100 million users to date, ChatGPT quickly became popular around the world just a few months after its creator OpenAI launched it. The app’s success has sparked massive hype around artificial intelligence, with companies across a wide range of industries carrying out their own developments in the field.
Correction: This story has been updated to correct the date of the announcement.
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