January 9, 2025

Exterior view of the Microsoft Times Square building on January 29, 2023 in New York City.

Kenabtankur | Corbis News | Getty Images

Microsoft’s The company said on Friday that cloud services had been restored after the outage.

The U.S. tech giant said late Thursday that customers in the central U.S. region may experience issues with multiple Azure services and its suite of Microsoft 365 apps. This may include “service management operations and service connectivity or availability failures.”

On Friday, Microsoft said it had identified the root cause and that most services had been restored. However, the company said some customers in the region may still experience issues.

“A small number of services are still experiencing residual impact,” Microsoft said.

Various Microsoft 365 services are affected, including Teams.

Reuters It was reported on Friday that an outage in Microsoft’s cloud services caused some airlines to ground flights.

U.S.-based Frontier Airlines said on Friday its systems were affected by Microsoft’s outage.

“Bookings, check-in, obtaining boarding passes and some flights may be affected during this period,” the company said on X.

In January, Microsoft’s cloud suffered a global outage, affecting services from Outlook to Teams. At the time, Microsoft said it was due to network changes.

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