Customers shop at a Walmart Supercenter on February 20, 2024 in Hallandale Beach, Florida.
Joe Reddell | Getty Images News | Getty Images
Walmart’s Majority-owned fintech startup one According to CNBC, the retailer has begun offering buy-now-pay-later loans for large-ticket items in some of its more than 4,600 U.S. stores.
This move makes One and confirmis a leader in BNPL and the exclusive provider of installment loans to Walmart customers since 2019. expand Recently, Walmart introduced Affirm as a payment option at its self-checkout kiosks.
It could also be a sign of a battle brewing in the store aisles and e-commerce portals of the largest U.S. retailers. From fintech companies to credit card companies and established banks, the roles of numerous players are at risk.
One’s move into lending is the clearest sign yet that the company aspires to become a financial super app, a mobile one-stop shop for saving, spending and borrowing.
since it burst Debut in 2021 to attract Goldman Sachs veteran Omar Ismail As CEO, the fintech startup has attracted interest and threatened a financial landscape dominated by banks, poaching talent from more established lenders and payments companies.
But the company, headquartered in a cramped WeWork space in Manhattan, operated largely in stealth mode while developing its early products. productincluding debit accounts released in 2022.
Now, One is going head-to-head with some of Walmart’s existing partners, such as Affirm, which helped the retail giant generate $648 billion in revenue last year.
One, a fintech startup owned by Walmart, currently offers BNPL loans in Secaucus, New Jersey.
Hugh’s son | CNBC
CNBC recently visited a Walmart store in New Jersey and saw ads for One and One confirm Apple products and Android smartphones compete for attention in the store’s electronics section.
Both One and Affirm’s products are available at checkout, and loans can be obtained from either provider starting around $100 and going up to several thousand dollars, with annual interest rates ranging from 10% to 36%, according to their respective websites. between.
Electronics, jewelry, power tools, and auto accessories are eligible for loans, while groceries, liquor, and weapons are not.
The “buy now, pay later” method is increasingly popular among consumers for daily necessities and large purchases. According to data from Adobe Analytics, BNPL drove $19.2 billion in online spending from January to March this year. An increase of 12% compared with the same period last year.
Walmart and One declined to comment for this article.
Who stays and who goes?
One man’s expanding role at Walmart raises the possibility that the company could force Affirm to capital one According to industry experts, some of the most coveted partnerships in U.S. retail are with other third parties.
“I have to imagine that the goal is to have all of these things, whether it’s a credit card, buy now, pay later on a loan or send money, all unified in an app under one brand, both online and through Walmart’s physical footprint Delivery, says Jason MikulaServed as a consultant in the consumer division of Goldman Sachs.
Affirm declined to comment on its partnership with Walmart.
For Walmart, One is part of a broader effort to develop new revenue streams beyond its retail stores in areas such as finance and health care, following its rivals Amazon’s Playbooks in areas such as cloud computing and streaming media. Walmart’s new business has higher profit margins than retail, part of its plan to grow profits faster than sales.
In February, Walmart said it would buy TV maker Vizio for $2.3 billion to boost its advertising business, another growth area for the retailer.
“Walmart Bank”
Speaking of finance, One is just Walmart’s latest foray into banking.Since the 1990s, Walmart repeat Efforts to enter the industry by directly owning banking units have been blocked each time by lawmakers and industry groups concerned that a “Wal-Mart bank” would crush smaller banks and squeeze the big ones.
To sidestep these concerns, Walmart is taking a more cautious approach this time. For One formed a joint venture with investment firm Ribbit Capital, known for backing fintech companies including Robin Hood, Credit Karma and Affirm — and staffed the company with senior executives from various finance departments.
Walmart has not disclosed the size of its investment in One.
The startup says it makes decisions independently of Walmart, although its board of directors includes Walmart U.S. Chief Executive John Furner and Chief Financial Officer John David Rainey.
Does not have a banking license but cooperates with the following institutions Coastal Community Bank For debit cards and installment loans.
After an early foray into banking failed, Walmart adopted a partnership strategy, working with a range of providers including Capital One, Synchronize, moneygram, green dot, and most recently “Affirmation.” The retailer relies on partners to open thousands of physical MoneyCenter locations in its stores, offering check cashing, sending and receiving payments, and tax services.
From paper to pixels
But Walmart and One executives have made no secret of their ambition to become a major player in financial services through a thorough effort to surpass existing players.
The one-for-one approach is especially important for low- and middle-income Americans who are “economically underserved,” Rainey said. Paypal executives noted at a December meeting.
“We see a lot of that customer base, so I think that gives us the ability to participate in this space in a way that others don’t,” Rainey said. “We can digitize a lot of the services that we actually provide today. One of them It’s the platform to make that happen.”
In the short term, financial cards and loans can bring in about $1.6 billion in annual revenue, and if expanded to investments and other areas, annual revenue could exceed $4 billion. Morgan Stanley.
Walmart can use its scale to grow One in other ways. It is the largest private employer in the United States with about 1.6 million employees, and it already offers employees the chance to receive their pay early if they sign up for One’s enterprise version.
Walmart’s next card
There are signs that One is moving further into lending beyond installment loans.
Walmart recently have the upper hand Have a legal dispute with someone capital one, allowing retailers to end credit card partnerships years in advance.Walmart be accused Capital One claimed last year that its exclusive relationships with card issuers were void due to failure to meet contractual obligations regarding customer service, a claim Capital One denies.
The lawsuit has fueled speculation that Walmart intends to let One take over management of the retailer’s co-branded and store cards. In fact, Capital One itself claimed in legal filings that Walmart’s reasoning wasn’t a service complaint, but rather shifting the deal to a company it owns.
“It is understood and believed that Walmart intends to offer its branded credit cards through One in the future,” Capital One said last year in response to Walmart’s lawsuit. “Through One, Walmart is positioning itself to compete directly with Capital One for Walmart customers. Credit and payment products.”
A Capital One Walmart credit card logo is seen at a store in Mountain View, California, U.S., Tuesday, Nov. 19, 2019.
Yichuan Cao | Nurphoto | Getty Images
Capital One said last month it could appeal decision. The company declined to comment further.
At the same time, Walmart explain When its lawsuit became public last year, the company would soon announce a new credit card option with “meaningful benefits and rewards.”
The company has obtained lending licenses to operate in nearly every U.S. state, documents show. website. The company’s app tells users that credit building and credit score monitoring services are coming soon.
Grab Cash App, Chime
While One’s expansion could displace Walmart’s existing financial partners, Walmart’s efforts could also be viewed as defensive.
Fintech players include Blocky Cash App, PayPal and Chime dominate account growth among users switching bank accounts and have tapped into Walmart’s core demographic. The three services accounted for 60% of digital player registrations last year, according to data and consulting firms Kurinos.
But One has the advantage of being majority-owned by a company whose customers visit it more than 200 million times a week.
One’s customer emails show it could offer them inducements including 3 percent cash back on Walmart purchases and a savings account that pays 5 percent interest annually, much higher than most banks.
These terms allow customers to spend and save within the Walmart ecosystem and help retailers better understand them, Morgan Stanley analysts said in a 2022 research note.
“One has access to Walmart’s large and sticky customer base, the largest in retail,” the analysts wrote. “This captured and underserved customer base gives One an advantage over other fintechs. “