An inflatable Disney+ logo is shown during a press conference ahead of the launch of the streaming service in the Middle East and North Africa at the Dubai Opera House in Dubai, United Arab Emirates, on June 7, 2022.
Yusuf Saba | Reuters
walt disney company On Monday, it agreed to let the court rule on a wrongful death lawsuit filed by a Florida widower after the company argued that the case was in arbitration because the man signed up for a trial on streaming service Disney+ in 2019.
The lawsuit was filed by the husband of a woman who died last year from an allergic reaction after dining at a restaurant at the Disney Springs mall in Orlando.
“We believe this situation requires a sensitive approach to expedite providing services to families who have experienced such a painful loss,” Disney Experience Chairman Josh D’Amaro told Reuters in an emailed statement. solution.
“We therefore decided to waive our right to arbitration and take the matter to court,” D’Amaro added.
The case began on October 5, 2023, when Jeffrey Piccolo, his wife Kanokporn Tangsuan and her mother dined at the Raglan Road Irish Pub and Restaurant, allegedly choosing the restaurant because both Disney and Raglan had advertised that the restaurant would serve food People with allergies as first priority.
The complaint in Orange County Court alleges that despite the waiter’s claims that the dish Tang ordered was allergen-free, she suffered an acute allergic reaction and died from an anaphylaxis due to elevated levels of nuts and dairy in her system.
In its initial response to the complaint in April, Disney made no mention of arbitration, arguing instead that it was not liable because it had no control over Raglan’s operations or management and was merely acting as its landlord.
In a separate filing in late May, Disney filed a new defense: The complaint is subject to arbitration based on Piccolo’s Disney+ subscription and his use of the company’s website to purchase theme park tickets in 2023.
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