On March 18, 2024, two Waymo self-driving cars drove along Central Avenue in Phoenix, Arizona, USA.
Caitlin O’Hara | Caitlin O’Hara Reuters
Uber Eats customers may start receiving orders delivered by Waymo’s self-driving vehicles in the Phoenix area for the first time.
The new service, launched on Wednesday, marks the official launch of Uber’s delivery partnership with Waymo and is part of a broader, multi-year collaboration launched by the two companies last year. In October, Uber began offering rides in Phoenix using Waymo’s self-driving cars.
For Uber Eats, Phoenix is the seventh location to offer autonomous delivery services and the first where the delivery app uses Waymo vehicles. Uber Eats has partnered with robotics companies Cartken, Motional, Nuro and Serve Robotics to trial autonomous delivery in other markets.
Waymo delivery view on the Uber Eats app.
Image source: Uber Eats x Waymo
The newest service in Arizona is limited to Uber Eats users in Phoenix, Chandler, Mesa and Tempe, and can order from select merchants in those cities. An Uber spokesperson told CNBC that the list of service areas is growing and more restaurants will be eligible for autonomous delivery in the coming weeks.
Orders will be delivered via Waymo Jaguar I-PACE electric carthe spokesperson said, adding that Waymo is owned by letterdid not disclose the size of its fleet.
Uber Eats users within Waymo’s service area can choose to have their meals delivered by couriers. An Uber spokesperson said Waymo will charge standard fees but will not charge customers tips.
Uber said in a blog post: “The addition of food delivery to Uber’s ongoing partnership with Waymo reflects the two companies’ efforts to encourage zero-emission mobility and bring greater benefits to consumers and merchants in Phoenix and beyond. A mission to innovate.”
Uber did not say whether it plans to bring Waymo delivery services to more cities in the future. In addition to Phoenix, Waymo’s core ride-hailing service is available in parts of Los Angeles and San Francisco.